SOUND BLASTER SOFTWARE WONT WORK UPDATE

Will post an update post mobo replacement. While I doubt hardware is the issue, it's the route they want to go. They're suggesting a mobo replacement for me and arranged for an on-site tech to be dispatched. Update: As a general update, I was on the phone with Alienware support at the time I was writing this as for the money spent I shouldn't have had to troubleshoot for as many hours as I did. Try rolling back to previous bios and then bringing back to A09.

SOUND BLASTER SOFTWARE WONT WORK PC

Most times this will occur when the PC goes to sleep or hibernates, though I can make it occur if I disconnect my mini-display port rather than turning the monitor off and having it 'soft' disconnect.

SOUND BLASTER SOFTWARE WONT WORK DRIVER

I believe it could also be a driver issue with soundblaster as I've recently encountered my rdp (mstsc.exe) crashing whenever sound attempts to pass through the connection, which is a software based issue. I found by rolling back my bios to A08 and then up to A09 I've encountered the issue less frequently and a shutdown/startup can resolve it. I can bring back devices by flashing the bios, but that's a pain, just seems to be a temporary work around. I've been having this issue on my m18x r2 for about 2 months now, along with random webcam loss.

So all I can say to Creative is HURRY YOUR ASS, and to Alienware Light A Fire Under Creative's Ass! I think the only thing that we can do right now is wait until Creative comes out with a driver update that won't pooch the sound! Obviously there are some bugs to fix for them right now, and yes it is a big inconvenience to all of us, especially since we have paid good money for great machines, but this sound card problem is really getting on my nerves as I sure it is with all of you too. Once I have done that my sound is back and everything is working normally until the sound conks out again and I have to restart my machine once if not several times to get it working again. I have had to revert the PC back to a state before the Creative Sound Blaster Recon3Di update. But what ever you do, do not update the driver right now! each time that I have upgraded the driver the sound is permanently gone, and none on the jacks will work either.

From what I have found it is hit and miss with the original audio driver. I have been having the same problem since I received my new M14x R2 in December of 2012.

Sound blaster software wont work